MOD CONTACT

[plungeintofire]

If you have an issue requiring mod attention, you can either contact one of the mods listed below, or leave a comment. All comments are screened. Please keep in mind that if you have an issue with another player, a mod will not step in until you have tried to diplomatically resolve the issue yourself. If this player is threatening or malicious in any manner, we will make an exception. If you would like to contact us about another player please do so using a private method, such as a private plurk, private message to the mod account, or an email. Do not publically plurk and just send us a ping or bring it up in the group chat, as we will want to investigate these matters on our own without starting any drama. Publicly shaming other players in an attempt to broadcast a problem you have with them to the moderators will not be tolerated.

FAETAN (MOD) DISCORD: Faetan#9932 PLURK: faetan

TORI (EVENT MOD) DISCORD Tori#4418 PLURK: dovefire

Comments

[lightbranded]

Hello! Sorry to bother you, but I had a question about a new character. I received access to all the communities on October 3, but never got a reply to a post on the taken character page. So I'm not sure whether my character is in the game yet or not.

[plungeintofire]

At Genessia, you can simply comment the taken page and join the comms. The mods can sometimes be very busy, but we want you to play as soon as possible. As long as we can see your comment in our inbox and it's filled out correctly, we will approve you for the comms and you can get started.

Thanks for your patience in regards to receiving this answer!